Are you having problems adding your Tentacle SYNC E, TRACK E or TIMEBAR device to the Tentacle Setup App? Here is the general workflow
Proceed as follows:
- Download the Tentacle Setup App for iOS & Android
- Enable Bluetooth® on your mobile device
- Open it
- Allow the App "Location Access" Android only (this is not for tracking your device, just for Bluetooth to recognize the device)
- Tap on + Add Device
- A list of available Tentacle devices nearby will be shown
- Select the one, you would like to add & tap on it
- Hold your Tentacle device very close to your phone
- Once a Tentacle is added, it will appear automatically in the list next time the app is opened