Has the capacity of your SYNC E's built-in lithium-ion battery diminished and now your device no longer runs as long as it should? There are two options.
Your SYNC E is still under the 2 year warranty?
- Check your receipt to see if the purchase was made less than 2 years ago
- Please contact us and supply our support team with as many information as possible
Your SYNC E is older than 2 years
- You can purchase a Battery Replacement Kit in our shop or our resellers
- Read the instructions of the kit carefully
- Important info:
- Electronic circuit boards are very sensitive to electrostatic discharge
- Make sure you are not wearing clothes made of polyester or wool
- Do ground yourself before handling circuit boards (best at a radiator or faucet)
The Kit includes:
- Lithium Polymer Battery 400mAh
- Velcro Hook Tape
- Spatula Tool to remove Battery
- Phillips Screwdriver
- SYNC E Accessories
- Description & a QR-Code that will direct you to a detailed video tutorial. Watch it here
Note:
Please don't buy the kit just in case the battery capacity should decrease some time in the future, because the LiPo battery shouldn't be stored unused. That's why we have an individual expiring date of 6 months from shipping for each of the batteries.