Background Notifications are used to notify the user about critical events, such as very low battery, recording error, SD card almost full. The user receives notifications, similar to an SMS, even if the app is not visible to the user or the smartphone screen is switched off.
Activate Notifications Android:
- Open Tentacle Setup App
- Go to the Setup App settings
- You need give the app these permissions ( The app will take you through it step by step):
- Disable battery optimization for the Tentacle Setup App
- Allow the app to access the location in the background (Only on Android 10 and
Android 11 necessary)
- As soon as the notifications are activated, the app starts the "Tentacle Service"
- It's indicated by a small octopus symbol in the taskbar
- It continues to run even when the app is closed
- As soon as a device reaches a critical state, a warning is displayed
- The smartphone vibrates briefly
- NO sound is played so that running recordings are not disturbed
- Clicking on the notification takes you to the Setup App (If the reason for the warning was resolved before the notification was clicked, the notification will be deleted automatically)
- The service can be stopped via the taskbar by clicking stop service
- It is restarted when the app is opened
Activate Notifications iOS:
- Open Tentacle Setup App
- Go to the Setup App settings
- Go to Notifications and select > Enable
- It continues to run even when the app is closed
- As soon as a device reaches a critical state, a warning is displayed
- The smartphone vibrates briefly
- NO sound is played so that running recordings are not disturbed
- Clicking on the notification takes you to the Setup App (If the reason for the warning was resolved before the notification was clicked, the notification will be deleted automatically)
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The service can be disabled in the app settings