F.A.Q.
FAQ about the store and general topics
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Do you have blueprints of your devices to design my own accessories?
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Shipping information
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Ordes within the EU with a valid VAT number
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Create a customer account
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How long is the delivery time of my order?
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Can I have express delivery?
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Payment methods
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How can I cancel my order?
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Tentacle educational discount
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What does the 2 years warranty include?
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Warranty claim and repair service
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Recommended battery handling & chargers
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Video Tutorials on how to replace the built-in battery of your SYNC E & ORIGINAL timecode generator