F.A.Q.

Orders from the USA

Do you have blueprints of your devices to design my own accessories?

Shipping costs and information

Ordes within the EU with a valid VAT number

Create a customer account

How long is the delivery time of my order?

Can I have express delivery?

Payment methods

How can I cancel my order?

Tentacle educational discount

What does the 2 years warranty include?

Warranty claim and repair service

Recommended battery handling

Video tutorials on how to replace the built-in battery of your SYNC E & ORIGINAL timecode generator

Pinouts and wiring diagrams of the Tentacle timecode adapter cables